Terms of Service

You must be legally capable of entering a contract under applicable law to use our services. If you use DMC on behalf of another person (e.g. a family member), you confirm you are authorized to do so. If you do not agree to these Terms, do not use our website or services.

DMC provides multispeciality healthcare including Allopathy, Ayurveda, and Homeopathy, along with related digital tools such as appointment booking and patient portals where available. Services are offered subject to doctor availability, clinical suitability, and clinic policies. We may modify, suspend, or discontinue features of the website with reasonable notice where practicable.

When you book an appointment, you agree to provide accurate contact and relevant health information. Please arrive on time or notify us promptly if you need to reschedule or cancel. Repeated no-shows or abuse of booking systems may result in restrictions on future bookings. Fees, payment terms, and refund rules for consultations are as communicated at the time of booking or at the clinic.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms or pose a security risk.

General information on this website is for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified doctor for questions about a medical condition. Never disregard professional medical advice because of something you read on this site.

You agree not to:

• Use the website for any unlawful purpose or in violation of these Terms;
• Attempt to gain unauthorized access to our systems, other users' data, or clinical systems;
• Introduce malware, overload infrastructure, or scrape or harvest data without permission;
• Impersonate any person or misrepresent your affiliation with DMC;
• Use the services to harass staff, doctors, or other patients.

All content on this website (including text, graphics, logos, and design) is owned by DMC or its licensors and is protected by copyright and other laws. You may not copy, modify, distribute, or create derivative works without our prior written consent, except for personal, non-commercial viewing or as allowed by law.

The website may integrate with or link to third-party services (e.g. maps, payment providers). Your use of those services is subject to their terms and privacy policies. We are not responsible for third-party content or failures outside our reasonable control.

The website and online services are provided "as is" and "as available" to the fullest extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are not legally permitted. We do not warrant uninterrupted or error-free operation.

To the maximum extent permitted by applicable law, DMC and its directors, staff, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill, arising from your use of the website or inability to use it. Our aggregate liability for claims relating to the website (excluding liability that cannot be limited by law, such as certain personal injury claims arising from gross negligence or willful misconduct as determined by a court) shall not exceed the amount you paid us specifically for the digital service giving rise to the claim in the twelve months before the claim, or INR 1,000, whichever is greater.

You agree to indemnify and hold harmless DMC from claims, damages, losses, and expenses (including reasonable legal fees) arising from your violation of these Terms, misuse of the website, or infringement of third-party rights, to the extent permitted by law.

We may suspend or terminate your access to the website or online features at any time for breach of these Terms or for operational, legal, or security reasons. Provisions that by their nature should survive (including disclaimers, limitations of liability, and governing law) will survive termination.

These Terms are governed by the laws of India. Courts located in Thrissur, Kerala, shall have exclusive jurisdiction over disputes arising from these Terms or your use of the website, subject to any mandatory consumer protection rules that may apply.

We may update these Terms from time to time. We will post the revised Terms on this page and update the "Last updated" date. Your continued use after changes become effective constitutes acceptance of the new Terms, except where stricter consent is required by law.

Questions about these Terms? Contact us at info@dmc.clinic or +91 99477 33731.

Doctors Multispeciality Clinic
KSRTC Road, South Junction, Chalakudy, Thrissur 680307, Kerala, India